1. Navigate to your ArcSite cloud account at
  2. Log in if requested
  3. Click on email address shown in top right corner
  4. Choose the Upgrade option from the drop down
  5. Click on the Manage button located in the center of one of the three columns. It will match your current subscription level (Professional, Premium or Preferred)
  6. Click Update button at center bottom

There you will have the ability to change the credit card info used during ArcSite billing.

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