If you have forgotten your ArcSite password or want to change it, you can do so from one of multiple locations.

Reset password from the app itself:

When logged out, by default you will be presented with the "Sign Up" screen

  1. Tap on the Forgot Password option on the login screen

From the ArcSite Cloud Account site:

If you have forgotten your password:

  1. Navigate to https://user.arcsiteapp.com
  2. On the login screen click on Forget Password link
  3. Provide email and click Recover



If you know your password but want to change it:

  1. Go to your My account screen on the ArcSite User SiteĀ 
  2. Choose the Reset Password link
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